Furnace and air conditioning service in Justice, IL and the southwest suburbs

We handle the full range of residential HVAC services, so you never have to juggle separate companies for your furnace, your air conditioner and your thermostat. One team knows your home, your equipment and its service history.

Heating Services

Chicago-area furnaces work hard from October through April. Our heating services cover furnace repair, furnace maintenance and furnace replacement, along with boilers, heat pumps and whole-home humidifiers. When a furnace stops in January, we diagnose the real cause instead of guessing and explain the fix before we start.

Cooling Services

Summer heat and humidity in the southwest suburbs can push an older air conditioner past its limits. Our HVAC cooling services include AC repair, spring tune-ups, refrigerant leak checks and full replacements. If you are ready for new equipment, see our guides to AC unit installation and central AC replacement.

Thermostats, Zoning and Indoor Air Quality

Comfort is about more than the furnace and the condenser. We install and set up smart thermostats, zoning systems for homes with hot and cold rooms, humidifiers for dry winter air and filtration upgrades that help with dust and allergies. These upgrades often solve problems that homeowners assumed they had to live with.

24/7 Emergency HVAC Service

Breakdowns rarely happen at a convenient time. We offer 24/7 live phone answering and emergency HVAC service for situations like no heat during a cold snap or a failed air conditioner during a heat wave. Call (708) 717-9995 any time and you will talk to a real person.

There are many heating and cooling companies in the Chicago area. Here is what our customers tell us makes the difference when they pick us as their HVAC contractor.

• Clear explanations. We show you what we found, explain what needs to be done and why, and let you decide.
• Repair first when it makes sense. We will not push a replacement if a reasonable repair will keep your system running safely and efficiently.
• Transparent estimates. You get a written estimate before work starts, and free estimates are available for new system installations.
• Financing options. A new furnace or air conditioner is a big purchase, and financing can make it manageable.
• Same day service. During heat and cold waves we prioritize no-heat and no-cooling calls so families are not left waiting.
• Local experience. We have worked in local homes since 2013 and understand the housing stock, from older brick bungalows to newer construction.

Knowing how a service visit works takes the stress out of calling for help. Every heating and cooling call we handle follows the same simple steps.

1. You call or send a message. We ask a few questions about the problem, the age of your equipment and anything unusual you have noticed, such as noises, smells or error codes.
2. We schedule a visit. Urgent no-heat and no-cooling calls are prioritized, and routine maintenance is booked at a time that works for you.
3. The technician inspects and diagnoses. We test the system, check safety controls and find the cause of the problem rather than just the symptom.
4. You review the options. We explain the repair, the cost and any alternatives. Nothing is done without your approval.
5. We complete the work and test it. After the repair or installation we run the system, confirm it is heating or cooling properly and clean up the work area.

Many expensive breakdowns start as small problems that are easy to ignore. Calling a qualified HVAC contractor early usually means a simpler, less costly repair. Watch for these warning signs:

• The furnace or AC runs constantly but the house never reaches the thermostat setting.
• Some rooms are much warmer or colder than others.
• Your energy bills jump even though your usage has not changed.
• You hear grinding, squealing, banging or rattling from the furnace or the outdoor unit.
• The system turns on and off in short cycles.
• You notice water around the furnace or indoor coil, or ice on the refrigerant lines.
• There is a burning, musty or electrical smell coming from the vents.

If you ever smell gas or your carbon monoxide alarm sounds, leave the house immediately and call your gas utility or 911 from outside. Once everyone is safe, call us to inspect the furnace before it is used again.

One of the most common questions we hear is whether an older system is worth fixing. There is no single answer, but a few factors guide the decision.

• Age. Furnaces commonly last 15 to 20 years and air conditioners 10 to 15 years with good maintenance. A system near the end of that range deserves a closer look before a major repair.
• Repair history. If you are calling for repairs every season, the money may be better spent on new equipment.
• Repair cost. When a repair approaches half the cost of a new system, replacement often makes more financial sense.
• Refrigerant. Older air conditioners that use R-22 refrigerant are increasingly expensive to recharge because that refrigerant has been phased out.
• Efficiency and comfort. Newer furnaces and air conditioners use less energy and can solve long-standing comfort problems.

We give you the facts and our honest recommendation, then you choose. Our furnace repair vs. replacement guide walks through the decision in more detail.

Regular maintenance is the easiest way to avoid surprise breakdowns, keep energy bills under control and protect your manufacturer’s warranty. We recommend servicing the furnace in the fall and the air conditioner in the spring, before each season’s heavy use begins.

What a Furnace Tune-Up Includes

• Inspecting the burners, flame sensor and ignitor
• Checking the heat exchanger and venting for safe operation
• Testing safety controls and the thermostat
• Checking the blower motor and cleaning the blower where needed
• Inspecting the air filter and the humidifier, if you have one

What an AC Tune-Up Includes

• Cleaning the outdoor condenser coil and clearing debris
• Checking refrigerant pressures and temperature split
• Testing the capacitor, contactor and electrical connections
• Clearing the condensate drain line
• Confirming proper airflow across the indoor coil

What Homeowners Can Do Between Visits

• Check the air filter monthly and replace it when it looks dirty.
• Keep at least two feet of clear space around the outdoor unit.
• Keep supply and return vents open and unblocked by furniture or rugs.
• Test smoke and carbon monoxide detectors when the clocks change.

For more practical ways to save, the ENERGY STAR program has a helpful guide to heating and cooling efficiency at home, including tips on sealing ducts and using a programmable thermostat.

Our region asks a lot of home comfort systems. Winter nights regularly drop below zero, summer brings stretches of heat and high humidity, and spring and fall can swing between heating and cooling in the same week. Equipment that is undersized, poorly installed or overdue for service is the first to struggle when the weather turns extreme.

That is why we size new systems for the home rather than simply matching the old unit, pay attention to ductwork and airflow, and recommend humidity control where it makes a real difference. Dry winter air is a common complaint in local homes, and a properly maintained whole-home humidifier can make rooms feel warmer at a lower thermostat setting.

From our base in Justice, we serve homeowners throughout Chicago’s western and southwest suburbs, including Bridgeview, Hickory Hills, Palos Heights, Willow Springs, Burr Ridge, Hinsdale, La Grange, Western Springs, Darien, Downers Grove, Clarendon Hills, Elmhurst and nearby communities. Learn more on our local pages for HVAC services in La Grange, Western Springs, Darien, Downers Grove and Clarendon Hills, or view all areas we serve.

How often should I have my heating and cooling system serviced?

Once a year for each system is the standard recommendation: the furnace in the fall and the air conditioner in the spring. Homes with pets, allergies or older equipment can benefit from more frequent filter checks.

Do you offer free estimates?

Yes. We provide free estimates for new furnace, air conditioner and system installations, so you can compare options without pressure.

Can you help if my system breaks down at night or on a weekend?

Yes. Our phones are answered 24/7, and we offer emergency service for no-heat and no-cooling situations, including nights, weekends and holidays.

What should I ask before hiring an HVAC contractor?

Ask how long the company has been in business, whether estimates are written, how they decide between repair and replacement, and what happens if something is not right after the visit. A good contractor answers these questions clearly and without hesitation.

You can find more answers on our HVAC FAQ page.

Whether your furnace is making a new noise, your air conditioner is struggling or you are planning a replacement, New Comfort Heating and Cooling is ready to help. Call (708) 717-9995 or contact our team online to schedule service, request a free estimate or ask a question. We look forward to keeping your home comfortable in every season.